All Systems Operational

Parent Mobile App Operational
Parent Web Portal Operational
Corporate website Operational
Parent Check-in app Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 10, 2026

No incidents reported today.

Sep 9, 2026

Resolved - Between approximately 8:00–8:30 AM ET on September 9, 2026, some users experienced performance degradation across the Parent app and web portal, including slower load times, due to a temporary scaling issue during a spike in traffic. The issue has been resolved, and additional safeguards have been put in place to prevent recurrence.
Sep 9, 12:00 UTC

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.